Case Studies
These aren't mood boards. Each page tells one project: who had the problem, what I changed, and what happened after. Where I wrote a goal down before starting, the page shows whether I hit it. Some did and some didn't, and each page says which.
Start here
- TerraQuotes 4 of 38 instant-price leads became paid work for the pilot operator
- The Hypothesis-Driven Design Kit 82% of actual build costs inside the kit forecaster's 80% range, backtested forward across 131 issues
- The Pour-Over Protocol 32 → 18 cups a week, and it held after the guide and reminders stopped
- A network portal for an enterprise networking company 8 → 4 weeks to bring a new customer's network on
Healthcare
Government
- A map-data checker that works fully offline Days → hours to check a batch of map data, with 2,000+ files in the first month
- Military Sealift Command Online Application 1 account per candidate, answers saved across sessions, in service from 2020 through 2023
- Military Sealift Command W3 Silver Best Government Website, 2010, for the Navy civilian fleet's hiring site
Enterprise software
- The Hypothesis-Driven Design Kit 82% of actual build costs inside the kit forecaster's 80% range, backtested forward across 131 issues
- A network portal for an enterprise networking company 8 → 4 weeks to bring a new customer's network on
- Deciding what to test first in a utility's grid equipment tracker Extended contract, after the utility took our top ten hypotheses into its next sprint
- Building the UX practice 2 Lean UX engagements won, each in the hundreds of thousands of dollars, both led by me
- A network health dashboard for multi-site operations Shipped and used by the network teams of three or four enterprise customers