Case Studies

These aren't mood boards. Each page tells one project: who had the problem, what I changed, and what happened after. Where I wrote a goal down before starting, the page shows whether I hit it. Some did and some didn't, and each page says which.

  1. TerraQuotes Pricing software Landscaping 3 contractors live on the estimator
  2. The Pour-Over Protocol A new coffee habit Personal health −44% less coffee, and it stuck
  3. Graphiant Portal Network portal Enterprise networking 20:1 warnings boiled down to one
  4. AMPS Lean UX Workshop Grid equipment tracker Utilities 10 hypotheses to test, each with its passing bar set in advance
  5. Quality Assurance Capability Desktop map-data checker Federal mapping 2,000+ map files checked in the first month
  6. Edward Jones UX Evaluation Advisor workflows Wealth management 44 spots where advisors would get stuck
  7. Marian Middle School School website K–12 education 9 years information architecture, through one full redesign
  8. PingPilot Contact platform Customer communications US 10,868,915 patent granted, still in force
  9. Signature Medical Group Patient website Healthcare 10 years menu still in use
  10. Training a Machine Learning Model to Read Messy Legal Papers Correction screen for an OCR model Legal 86% → 93% how sure the model was, not proof it was right
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