Product Designer
+ Web Developer

Select Cases InProduct Design

I build tools that turn slow, messy jobs into quick, reliable ones. Inside, you’ll see how I cut a weeks-long geospatial QA to minutes, halved enterprise network setup time, made an healthcare portal accessible to every patient, and slashed call-center load by simplifying sea-service job applications. Each story shows the problem, what we built, what worked, and what I learned.

WHAT?About Bob

I’m a Product Designer by practice and by choice. I design software tools that turn slow, frustrating jobs into fast, dependable ones. My work focuses on purposeful form and measurable outcomes—whether that means cutting a weeks-long QA process to minutes, improving accessibility for patients, or reducing call-center load through better forms and flows.

I don't deal in strategy theatre. I speak with real users, test what I build, and measure what changes. My background in marketing taught me how to sell ideas; my transition into product taught me how to make them work. These days, I work closer to systems engineering than surface design—just with fewer acronyms and a lot more empathy.